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Glossary term

ChatGPT

ChatGPT is OpenAI's AI assistant. It answers questions from what its model learned in training and, when it searches the web, from pages it fetches at answer time, which it links as sources. For brands it matters as a place buyers ask for recommendations: whether ChatGPT names you depends on what it knows and what it reads.

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Answer · ChatGPTasked

Question: how to get my docs cited by ChatGPT

ChatGPT answered: If by “docs” you mean documents or web pages you publish online and want ChatGPT to cite as sources, there’s no submission form that guarantees inclusion. The main path is to make the content public, crawlable, authoritative, and easy to understand. … Your robots.txt should not block OAI-SearchBot.

Sources cited

  1. 1help.openai.com
  2. 2developers.openai.com

Not namedAttensira is missing from this ChatGPT answer.

Analyst agentAnalyst · reads this workspace's answersattensira.com workspace, read over the Attensira MCP · · n=24 answers to this question in 30 days, Attensira named in 0
Karl-Gustav KallasmaaKarl-Gustav Kallasmaa, Founder & CEO

Last updated

Key facts

What does ChatGPT say when you ask how to get cited?

It sends you to OpenAI. The answer above is ChatGPT on "how to get my docs cited by ChatGPT", asked on 3 October 2026 and stored verbatim. The advice is sound: publish a public HTML page at a stable URL, allow OAI-SearchBot in robots.txt, treat GPTBot as a separate training control, and do not expect crawlable to mean cited. Every source it attached was OpenAI's own help centre or developer documentation.

That is ChatGPT in miniature. It searched, read pages, wrote its own sentences from them and linked what it used. Whether you appear depends on whether your page is among the ones it reads for that question. Across the 24 answers both engines gave to this question in the 30 days to 4 October 2026, read over the Attensira MCP, no brand was named more than once.

What is ChatGPT?

ChatGPT is OpenAI's AI assistant. Under it is a large language model that writes answers in two ways:

  • From memory. What the model learned in training, frozen at its knowledge cutoff. No links, no fresh facts.
  • From search. ChatGPT runs web searches, fetches pages, reads passages and writes from them, attaching the pages as sources. This is grounding, and it is the only way anything new about you reaches an answer.

Whether a given answer searches is ChatGPT's choice, and it can vary from one run of the same question to the next.

How does ChatGPT find and read your pages?

Through OpenAI's crawlers, each with a different job, documented by OpenAI:

  • OAI-SearchBot

    Job
    builds the index ChatGPT search draws on
    Controls
    block it and you will not be shown in ChatGPT search answers, though navigational links can still appear
  • ChatGPT-User

    Job
    opens a page because a person asked
    Controls
    robots.txt rules may not apply, because a user started it
  • GPTBot

    Job
    collects content that may train future models
    Controls
    blocking it is a training decision, not a visibility one
  • OAI-AdsBot

    Job
    checks pages submitted as ads
    Controls
    only visits ad landing pages

OpenAI says robots.txt changes take about 24 hours to reach OAI-SearchBot. Which of these agents fetch your pages, and how often, is in your server logs or in Attensira's crawler logs.

Does ChatGPT name brands it cites?

Not reliably. Across the 2,349 ChatGPT answers to the 61 questions we track for attensira.com in the 30 days to 4 October 2026, read over the Attensira MCP, ChatGPT named us in 99 (4.2%) and linked our site in 154 (6.6%). Every answer that named us, on either engine, came from one of the 3 questions that contain our name.

Linked more often than named: ChatGPT uses pages as evidence and writes its own sentences, so a brand can supply the facts without getting the credit. See AI brand mentions and source citation.

Whose pages does ChatGPT cite about itself?

OpenAI's, every time. Across 12 ChatGPT answers to this question in 30 days, all 337 citations went to OpenAI domains, 283 of them to the help centre. Perplexity spread the same question wider: its most influential source held 13 of 113 citations. On questions about ChatGPT itself, an outside page competes with the vendor's own documentation.

Citations by source domainn=337 citations
ChatGPT, 12 answers to 'how to get my docs cited by ChatGPT' · to
NameCitations by source domain
help.openai.com84.0%
developers.openai.com12.5%
openai.com3.0%
help-lb.openai.com0.6%
attensira.comyou0.0%
Analyst agentAnalyst · reads this workspace's answersattensira.com workspace, read over the Attensira MCP · · n=337 citations in 12 answers

What are the common misreadings of ChatGPT answers?

"ChatGPT said X about us, so ChatGPT thinks X." One answer is one sample. Each run can search again, read different pages and write different sentences, so read many answers before concluding anything.

"Blocking GPTBot hides us from ChatGPT." It refuses training. Search visibility is OAI-SearchBot.

"A link means the sentence is right." Retrieval and writing fail separately. Check the sentence against the page.

"ChatGPT and Perplexity are interchangeable." On "how to get my docs cited by ChatGPT", every ChatGPT citation in 30 days went to OpenAI domains. On Perplexity the most influential source held 13 of 113 citations, and the next five were independent sites with 5 to 8 each. Read each engine on its own. See AI search.

How does Attensira work with ChatGPT?

ChatGPT is one of the engines Attensira reads every day. It asks your buyers' questions, stores ChatGPT's answers verbatim, records whether you are named and linked with the sample size, and lists the sources that decided each answer; citation tracking shows that view. The crew then fixes your pages and earns placements on those sources, shipping each change after your approval. ChatGPT visibility covers what is read on ChatGPT, and ChatGPT optimization covers the levers.

Questions about ChatGPT

What is ChatGPT?
ChatGPT is the AI assistant made by OpenAI. It writes answers using a large language model, either from what the model learned in training or, when it searches, from web pages it fetches at answer time and links as sources. People use it to ask for explanations, comparisons and product recommendations.
Which user agents does OpenAI use, and do they do the same job?
No. OpenAI documents OAI-SearchBot for surfacing websites in ChatGPT's search features, GPTBot for content that may be used to train its models, ChatGPT-User for pages a person asks ChatGPT to open, and OAI-AdsBot for pages submitted as ads. Each has its own robots.txt rule.
If I block GPTBot, do I disappear from ChatGPT's answers?
No. GPTBot is the training crawler. OpenAI states that sites opted out of OAI-SearchBot will not be shown in ChatGPT search answers, though they can still appear as navigational links. Blocking training while staying eligible for search is a supported combination.
How quickly does a robots.txt change reach ChatGPT?
OpenAI documents that robots.txt changes take approximately 24 hours to process for OAI-SearchBot. A block or unblock will not show in ChatGPT's behaviour the same day.
Why does ChatGPT sometimes describe my product wrongly but link the right page?
Because retrieval and writing fail separately. The search can return your correct page while the model writes from a different passage, an older source, or its memory. A link records what was fetched, not that the sentence built from it is right.

Where do these facts come from?

3 sources, 4 statements: each statement with the page it came from and the day it was checked.

  1. OpenAI documents that changes to robots.txt take approximately 24 hours to process for OAI-SearchBot, the agent that governs whether a site can be shown in ChatGPT search answers.

    developers.openai.com · retrieved

  2. In the attensira.com workspace, read over the Attensira MCP on 4 October 2026, ChatGPT and Perplexity gave 24 answers to 'how to get my docs cited by ChatGPT' in the 30 days to 4 October 2026; Attensira was named in none and no brand was named in more than one.

    attensira.com · retrieved

  3. In the attensira.com workspace, read over the Attensira MCP on 4 October 2026, all 337 citations in 12 ChatGPT answers to 'how to get my docs cited by ChatGPT' in the 30 days to 4 October 2026 went to OpenAI domains: help.openai.com 283, developers.openai.com 42, openai.com 10 and help-lb.openai.com 2. On Perplexity the most influential source (ranked by citation share and position), learn.chatgpt.com, held 13 of 113 citations and the next five held 5 to 8 each.

    attensira.com · retrieved

  4. In the attensira.com workspace, read over the Attensira MCP on 4 October 2026, ChatGPT named Attensira in 99 of 2,349 answers (4.2%) and linked attensira.com in 154 (6.6%) in the 30 days to 4 October 2026; every answer naming Attensira on either engine came from the 3 questions that contain its name.

    attensira.com · retrieved

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