Terms of Service

• "Customer Data" means all data, content, and information that you submit, upload, or otherwise provide to the Services, including URLs submitted for analysis and any reports generated from your data.
• "Services" means the Attensira platform, including all software, APIs, tools, features, and documentation we provide.
• "Subscription" means your paid access to the Services under the plan you have selected.
• "Users" means individuals authorized by you to access the Services under your account.
• "Usage Data" means aggregated, anonymized data about how the Services are used, which does not identify you or any individual.

2.1 Account Creation

To use the Services, you must create an account at app.attensira.com. You agree to provide accurate, complete, and current information during registration and to update this information as necessary.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at security@attensira.com if you suspect unauthorized access to your account.

2.3 Age and Authority

The Services are intended for business use. You represent that you are at least 18 years old and have the legal authority to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization.

3.1 Subscription Plans

The Services are offered under various subscription plans as described on our pricing page. Each plan includes specific features, usage limits, and number of Users.

3.2 Fees and Payment

• Fees are charged in advance on a monthly or annual basis, depending on your plan
• All fees are quoted and payable in US Dollars (USD) or Euros (EUR)
• Payment is processed securely through Stripe
• You authorize us to charge your payment method for all applicable fees

3.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. We will send a reminder email at least 7 days before renewal for annual plans.

3.4 Cancellation

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• You retain access to the Services until the end of your paid period

3.5 Refunds

• Monthly Plans: No refunds for partial months
• Annual Plans: Pro-rated refund available if you cancel within the first 30 days
• EU Customers: You have a 14-day right of withdrawal from the date of purchase, unless you have already accessed the Services

3.6 Price Changes

We may change our prices with at least 30 days' notice. Price changes will apply to your next renewal period. If you do not agree with a price change, you may cancel your subscription before it renews.

3.7 Taxes

Fees are exclusive of taxes. You are responsible for paying all applicable taxes, including VAT. We will add VAT to invoices where required by law.

4.1 Grant of License

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes during the subscription term.

4.2 Usage Limits

Your use of the Services is subject to the limits of your subscription plan, including number of Users, API calls, tracked URLs, and other metrics. If you exceed these limits, we may require you to upgrade your plan.

4.3 Restrictions

You may not:

• Sublicense, sell, resell, or transfer the Services to third parties
• Modify, copy, or create derivative works of the Services
• Reverse engineer, decompile, or disassemble the Services
• Access the Services to build a competitive product
• Use the Services in violation of any applicable law
• Share account credentials or allow unauthorized access
• Remove or alter any proprietary notices on the Services

5.1 Ownership

You retain all rights to your Customer Data. We do not claim ownership of any data you submit to the Services. You grant us a limited license to use your Customer Data solely to provide the Services to you.

5.2 Our Use of Customer Data

We use your Customer Data only to:

• Provide, maintain, and improve the Services
• Generate reports and analytics for you
• Provide customer support
• Comply with legal obligations

5.3 Usage Data

We may collect and use aggregated, anonymized Usage Data to improve our Services, conduct research, and create benchmarks. Usage Data will never identify you or your organization.

5.4 Data Export

You may export your Customer Data at any time through the Services. Upon termination, you will have 30 days to export your data before it is deleted.

5.5 Your Responsibilities

You are responsible for:

• The accuracy and legality of your Customer Data
• Having any necessary rights or consents to submit data to the Services
• Backing up your own data

You agree not to use the Services to:

• Violate any applicable law, regulation, or third-party rights
• Transmit malware, viruses, or harmful code
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to any systems
• Engage in fraudulent or deceptive practices
• Harass, abuse, or harm others
• Scrape or collect data from the Services through automated means except via our APIs
• Use the Services to send spam or unsolicited communications
• Impersonate any person or entity
• Circumvent any usage limits or access restrictions

We reserve the right to suspend or terminate your access if we reasonably believe you have violated this Acceptable Use Policy.

7.1 Our Intellectual Property

The Services, including all software, algorithms, designs, text, graphics, and other content (excluding Customer Data), are owned by Attensira and protected by intellectual property laws. Nothing in these Terms transfers any ownership to you.

7.2 Feedback

If you provide feedback, suggestions, or ideas about the Services, you grant us a non-exclusive, royalty-free, perpetual license to use and incorporate such feedback into the Services. You retain ownership of your feedback.

7.3 Trademarks

"Attensira" and our logos are trademarks of Attensira Technology OÜ. You may not use our trademarks without prior written consent, except to identify us as your service provider.

8.1 Definition

"Confidential Information" means any non-public information disclosed by either party that is designated as confidential or should reasonably be understood to be confidential. Your Customer Data is your Confidential Information.

8.2 Obligations

Each party agrees to:

• Protect the other party's Confidential Information using reasonable care
• Use Confidential Information only for purposes of these Terms
• Not disclose Confidential Information to third parties except as permitted

8.3 Exceptions

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available through no fault of the receiving party
• Was rightfully known prior to disclosure
• Is independently developed without use of Confidential Information
• Must be disclosed by law (with reasonable notice to the other party)

9.1 Our Warranties

We warrant that:

• The Services will perform substantially as described in our documentation
• We will provide the Services with reasonable skill and care
• We have the right to grant you the license to use the Services

9.2 Service Availability

We strive to maintain high availability of the Services. However, we do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible.

9.3 Disclaimer

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will meet all your requirements, that results obtained will be accurate or reliable, or that the Services will be error-free.

10.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 Liability Cap

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE FEES YOU PAID TO US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED US DOLLARS ($100).

10.3 Exceptions

These limitations do not apply to:

• Breach of confidentiality obligations
• Violation of intellectual property rights
• Your payment obligations
• Fraud or willful misconduct
• Liability that cannot be limited by law

10.4 Consumer Rights

If you are a consumer in the EU/EEA, you have statutory rights that cannot be waived. Nothing in these Terms affects those rights.

11.1 Your Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including reasonable legal fees) arising from:

• Your use of the Services in violation of these Terms
• Your Customer Data or its use
• Your violation of any third-party rights
• Your violation of applicable law

11.2 Our Indemnification

We will defend you against claims that the Services infringe any third-party intellectual property rights, and indemnify you against any resulting damages awarded by a court, provided you:

• Notify us promptly of the claim
• Give us sole control of the defense
• Cooperate with us in the defense

12.1 Term

These Terms are effective when you create an account and continue until terminated. Your subscription term is as specified in your plan.

12.2 Termination by You

You may terminate your account at any time by canceling your subscription through your account settings. Termination takes effect at the end of your current billing period.

12.3 Termination by Us

We may terminate or suspend your account:

• Immediately if you materially breach these Terms, violate the Acceptable Use Policy, or fail to pay fees after notice
• With 30 days' notice for any other reason

12.4 Effect of Termination

Upon termination:

• Your license to use the Services ends immediately
• You have 30 days to export your Customer Data
• We will delete your Customer Data after the 30-day period
• Provisions that should survive will survive (confidentiality, limitation of liability, etc.)

12.5 No Refund on Termination for Cause

If we terminate your account for breach of these Terms, you will not be entitled to any refund of prepaid fees.

13.1 Privacy Policy

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

13.2 Data Processing

To the extent we process personal data on your behalf, we act as a data processor under GDPR. Our Data Processing Agreement (DPA) governs such processing and is available upon request at legal@attensira.com.

13.3 Security

We implement appropriate technical and organizational measures to protect Customer Data, including encryption in transit and at rest, access controls, and regular security assessments.

13.4 Subprocessors

We use third-party subprocessors to help provide the Services. A list of our subprocessors is available upon request. We will notify you of any new subprocessors before they process your data.

We may modify these Terms from time to time. When we make material changes:

• We will update the "Last updated" date
• We will notify you by email at least 30 days before the changes take effect
• Changes will apply to your next renewal period

If you do not agree with the changes, you may terminate your subscription before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the modified Terms.

15.1 Governing Law

These Terms are governed by the laws of Estonia, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15.2 Dispute Resolution

Before initiating formal proceedings, both parties agree to attempt to resolve disputes informally by contacting each other. If the dispute is not resolved within 30 days, either party may proceed with formal resolution.

15.3 Jurisdiction

Any disputes arising from these Terms will be resolved exclusively in the courts of Tallinn, Estonia. However:

• EU Consumers: If you are a consumer in the EU, you may bring proceedings in the courts of your country of residence
• EU ODR Platform: EU consumers may also use the Online Dispute Resolution platform at ec.europa.eu/consumers/odr

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any order forms or agreements you sign, constitute the entire agreement between you and Attensira regarding the Services.

16.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

16.3 Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

16.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

16.5 Force Majeure

Neither party will be liable for delays or failures caused by events beyond reasonable control, including natural disasters, war, terrorism, strikes, or government actions.

16.6 No Third-Party Beneficiaries

These Terms do not create any rights for third parties.

16.7 Electronic Communications

You consent to receive communications from us electronically. We may communicate via email or by posting notices on the Services.

If you have questions about these Terms or need to contact us: